Protect people first
Call 911 for emergencies, move to a safe location when possible and seek appropriate medical help.
Calm guidance when the unexpected happens
Claims resources and first steps
A claim can feel overwhelming. Focus on safety, follow your insurer’s reporting instructions and contact Calvin when you want help understanding the process.
Report the loss promptly
Follow the claims-reporting instructions and phone number shown on your policy or insurer’s official documents. You may also notify Calvin for guidance.
Document what happened
When it is safe, take photos, save receipts and record names, contact information and relevant details.
Prevent additional damage
Take reasonable temporary steps to protect property, but keep damaged items and avoid permanent repairs until instructed.
Track every conversation
Keep the claim number, adjuster information, dates, estimates, receipts and copies of messages in one place.
Need your carrier’s claim contact?
Use the official reporting details in your policy documents.
Claim numbers and procedures vary by insurer and policy. Calvin can help you locate the appropriate information, but reporting to the agency may not satisfy every carrier deadline or requirement.